Contract

RobotMower are authorised dealers in Ireland and only sell 100% genuine products. We do not sell any copies or fakes.

Product Description & Specifications

Product descriptions and specifications on our website are provided “as is”. Manufacturers are entitled to change product specifications without notice. RobotMower is not responsible for such changes, nor shall we be held responsible for any errors resulting from incorrect product specifications. You should confirm that the product you are ordering has the specifications required. We cannot issue refunds or compensations for purchases made in error or because a product does not provide features/specifications in which you require. All images and videos are for illustration purposes only and may not be the exact product received. Please check the full product details for packaging and description. 

Ordering

On our website, you may place an order to purchase a product advertised for sale by following the on-screen prompts after clicking on the item you wish to purchase. Please ensure all your input information is correct before submitting an order. Once an order has been submitted you confirm that any and all information you supply to us is accurate and correct and you have read, understand and accept all our terms and conditions as outlined in this document. Orders may be subject to extra security checks at our discretion. This may include confirmation of Credit/Debit card details and full address details. RobotMower reserves the right to cancel any orders if this information cannot be supplied.

Order Acknowledgement

The order acknowledgement email we send upon receipt of your order is not a guarantee of the supply of any goods at any price. It is a confirmation that your order has been received.

Non-Supply Of Goods

If RobotMower has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible to either offer an alternative item (to the same value) or we will credit your card for the cost of the unavailable goods. RobotMower will not be obliged to offer any additional compensation for disappointment suffered.

Receipt Of Goods

It is up to the buyer to ensure that the person who signs for the goods is entitled so to do. We cannot be held responsible for any loss incurred once delivery to the address you have specified has been made. Goods must be inspected before being signed for to ensure they are the correct goods and are free from damage.  RobotMower reserves the right to deliver certain orders to the Billing Address only. Customers will be notified by email if this is the case.

Return Of Goods

If for any reason you are not fully satisfied with your purchase and would like to return the item, we are happy to offer you a refund within 14 days of receipt of your item. The product must be in new, unused condition with all the original packaging. In this case, the buyer must cover the return postage costs.

Faulty/Damaged Goods

If your machine is faulty or damaged please inform us of the issue(s) as soon as possible (ideally attaching a photo or video of the issue when possible). Please note, RobotMower is not liable for the organisation of returning goods which includes packaging.

Warranty

Please note our product warranties are Guideline Only to product manufacturers. This information is provided by each manufacturer and can be changed at any time without prior notice. For more information contact each manufacturer for the latest product warranty information and terms & conditions. Further exclusions may apply. For warranty length please view the product specifications or contact our team for warranty time confirmations.

All parts must always be installed by a person qualified to fit them, any attempt to fit parts where this is not the case may void the warranty of the product.

Pricing

We reserve the right to change the prices of products without notice. We are not responsible for pricing errors made. Where such an error occurs, RobotMower will not be liable to supply the goods at the incorrect price.

All special offer prices are limited in supply and we reserve the right to withdraw these at any time. We cannot be held responsible if a special offer or any products if not available for supply after an order has been placed.